Refund Policy

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Effective Date: [21 April 2025]

Thank you for shopping with [P.S.Creations]. We value your satisfaction and strive to provide high-quality products and services. Please review our refund policy below, which applies to both physical/digital products and service-based bookings made through our website, [www.sansipacks.com].

1. Returns and Refunds for Products

If you are not entirely satisfied with your purchase, we're here to help.

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Eligibility for Returns

• You may request a return within [Insert Number] days of receiving your item.

• Items must be unused, in their original packaging, and in the same condition that you received them.

• Proof of purchase (order confirmation or receipt) is required.

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Non-Returnable Items

The following items are non-returnable:

• Digital downloads or software (once accessed/downloaded)

• Personalized or custom-made items

• Sale or clearance items (if marked "final sale")

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Return Process

To initiate a return, please contact us at [Your Email Address] with your order number and reason for return. We will provide return instructions and a return address.

Shipping costs for returns are the responsibility of the customer unless the item arrived damaged or incorrect.

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2. Refunds for Products

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within [5–10] business days.

• Shipping charges (if applicable) are non-refundable.

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3. Cancellations and Refunds for Services

We understand that schedules change. If you’ve booked a service with us, the following policy applies:

Cancellations

• You may cancel a service booking with at least [Insert Number] hours’ notice for a full refund.

• Cancellations made after this period may be subject to a [percentage]% cancellation fee or may not be eligible for a refund, depending on the nature of the service.

Missed Appointments

Failure to attend a scheduled service without notice may result in forfeiture of the payment.

Rescheduling

We allow one-time rescheduling without penalty if done [Insert Timeframe] hours in advance.

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4. Digital Services or Products

For digital services, downloads, or subscriptions, all sales are final once the product or service has been delivered or accessed. However, if there is an issue with your order, please contact us, and we’ll do our best to resolve it.

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5. Damaged or Incorrect Items

If you received a damaged or incorrect product, please contact us within [Insert Number] days of receipt. Include photos of the item and packaging if possible. We will arrange for a replacement or refund at no additional cost.

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6. Contact Us

If you have any questions about our Refund Policy or need to initiate a return, contact us at:

P.S.CREATIONS
Email: info@pscreationss.com
Phone: [optional]
Website: [www.yourdomain.com]

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